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Scaling NETS’ E-Commerce Payment Ecosystem: Seamless Developer Portal & Plugin Integration

Finance

Client

NETS

Singapore

Client Details

NETS, Singapore’s leading payment solutions provider, needed a trusted technology partner to enhance its digital ecosystem. As e-payments became the backbone of modern commerce, NETS required a robust developer portal and e-commerce plugin framework to support thousands of merchants.

Webpuppies was entrusted with designing, building, and maintaining this ecosystem, ensuring seamless integration, scalability, and a frictionless payment experience across multiple platforms.

The Challenge

Enabling a Scalable & Developer-Friendly Payment Ecosystem

As e-commerce surged and cashless transactions became the norm, NETS faced the challenge of ensuring seamless, secure, and scalable payment integration for thousands of merchants across Singapore. To maintain its leadership in digital payments, NETS needed to:

 

  • Create a Developer-Friendly Integration System 
  • Ensure Payment Plugins Remain Secure & Up-to-Date 
  • Support Cross-Platform E-Commerce Compatibility
  • Optimise for High-Volume Transactions 

The Webpuppies Solution

A Future-Ready, Scalable Payment Integration Framework

To ensure NETS remained the go-to payment provider for Singapore’s merchants, Webpuppies engineered, deployed, and maintained a seamless, developer-friendly integration system. This went far beyond basic maintenance—it was a complete digital infrastructure transformation designed for scalability, security, and ease of adoption.

Built a Robust Developer Portal for Easy API Integration

Created a centralised, well-documented developer portal and designed a user-friendly API, providing clear guidelines for developers across different e-commerce platforms

Engineered & Maintained Secure E-Commerce Plugins

Developed and continuously updated and optimised plugins for compliance, security, and seamless compatibility with merchant systems

Provided Enterprise-Grade Digital Support & Scalability

Delivered ongoing enhancements to ensure the NETS payment ecosystem could scale with expanding merchant adoption

The Results

Transforming NETS into a Scalable, Merchant-Friendly Payment Ecosystem

99.9% Platform Uptime & Transaction Reliability

NETS’ payment system maintained near-perfect uptime, ensuring zero disruptions for merchants and customers

Faster Merchant Onboarding & API Integrations

The new developer portal reduced integration time by 50%, making it easier for businesses to implement NETS payments

Stronger Security & Compliance

Continuous updates ensured full compliance with regulatory standards and protection against fraud and security threats

The Impact

Strengthening NETS’ E-Commerce Ecosystem

By partnering with Webpuppies, NETS didn’t just enhance its e-commerce solutions—it reinvented how businesses integrate and manage digital payments.

 

  • Enhanced Customer Trust: Reliable plugins ensure smooth payment processes, fostering greater customer confidence in the NETS brand.
  • Operational Agility: Ongoing maintenance allows for swift adjustments to meet evolving customer demands.
  • Resource Optimisation: With Webpuppies handling the technical aspects, NETS can focus on innovation and growth in the payments industry.

The Webpuppies Difference

Webpuppies’ commitment to client success ensures that NETS’ e-commerce platform remains robust, responsive, and ready for the future. This case study highlights Webpuppies’ strengths in:

Providing reliable, multi-platform e-commerce plugin maintenance for critical financial services

Ensuring technical support and issue resolution to maintain seamless plugin operation

Enhancing user experience through continuous improvement and merchant support

Enabling clients to focus on their strategic goals while entrusting technical maintenance to a capable partner

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