Maxi-Cash, Singapore’s pioneering pawnbroking chain, offers a broad range of jewellery, branded items, and reliable pawnbroking services across multiple outlets. As an innovator in digital services, Maxi-Cash collaborated with Webpuppies to build and manage its e-commerce platform and mobile app, providing users with convenient payment and shopping options.
With a strong focus on customer convenience, Maxi-Cash needed a partner to support and maintain their e-commerce platform and mobile app. The challenge was to ensure these platforms stayed up-to-date and functional, allowing users to manage loan interest, shopping instalments, and more, without hindering Maxi-Cash’s focus on business growth and marketing.
Webpuppies provided a comprehensive maintenance solution that enabled Maxi-Cash to allocate purchased man-hours for targeted support. This approach covered:
With Webpuppies’ ongoing support, Maxi-Cash achieved:
The result? A well-maintained digital platform that supports Maxi-Cash’s goals of continuous growth and customer satisfaction across Singapore.
Webpuppies’ maintenance solution empowered Maxi-Cash to:
Webpuppies’ flexible maintenance services enabled Maxi-Cash to focus on expanding their presence while maintaining seamless digital experiences for customers. This case study highlights Webpuppies’ expertise in:
Delivering custom maintenance solutions that align with business goals
Providing a scalable support model for ongoing digital platform management
Ensuring consistent, user-friendly updates that enhance customer engagement
Offering a cost-effective, flexible maintenance model that allows clients to allocate resources efficiently and optimise system performance
