User Experience (UI/UX) Design Agency in Singapore

Effective designs that guide users in the right direction

Remarkable user experience design removes the friction between your user and digital products — driving you closer to attaining your business goals.

In simple terms, user experience design can make or break your customer base. How a website looks and functions directly impact the way a user might feel. A poorly designed website, whether aesthetically or functionally, might deter users from browsing through your products.

On the other hand, a successfully designed user interface (UI) will provide a cohesive, intuitive experience to users, allowing them seamless navigation of a platform and increase a business’ customer retention, reach and user satisfaction levels.

Our UX/UI Design Process

As one of the pioneer user experience design companies in Singapore, Webpuppies pride ourselves on designing user interfaces that are beautiful, functional, and fundamentally easy for your users to navigate and interact with.

Data Gathering and User Research

Different groups of people experience products differently. A persona closely matches the kind of person who might use your product or service. We will create user personas based on your company’s target audience for a tailored approach. By gathering valuable user feedback, we can determine the aspects of the product to improve and focus on.

Information Architecture

We organise your content structure for effortless navigation using information architecture. This ensures that users find the information they need regardless of the page they might be on.

Information Architecture

We organize the content structure for effortless navigation. This ensures the users find the information they need regardless of the page they’re on.

Wireframe and Prototype

We produce low fidelity to fully interactive prototypes to detect problems with usability which in turn saves you money by avoiding costly mistakes. With wireframing, we will be able to test drive the look, feel and usability of an application to establish the foundational layout of a page or site.

Design Hand-off

After the client’s approval, our UX/UI experts will hand over the designs to our in-house web developers. Both teams work closely, making design hand-offs within our agency seamless and effective.

Design Hand-off

After the client’s approval, our UX experts will be handing over the designs to our in-house developers. Both teams work closely together making design hand-offs seamless and faster.

They were quick to implement feedback and also showed us best practices, acting as a consultant and suggesting things. Usually, vendors only focus on exactly what you want and won’t try to challenge you. Webpuppies Digital is the expert in design, and they challenged us to make sure we got the proper results.When we launched the paid promotion, it happened at midnight and Webpuppies stayed up to make sure everything worked. They were always there and never counted the hours. It definitely made me feel less alone knowing they were there. Webpuppies Digital was extremely patient and proactive during the entire project. They were literally part of our own team.

Marie Jeffredo
Head of Growth
They have a very young, dynamic team. They’re enthusiastic all the time, and, because of their enthusiasm, it’s hard for them to say no to our requests on the implementation timeline or the UI/UX we're proposing. They’re also very thoughtful in their feedback and aren’t afraid to tell us that there are improvements that could be made in the future to the product. We value the relationship we have with Webpuppies Digital. I don’t have any complaints and it is a breeze working with them.

Pradeesh
Solutions Architect
Webpuppies has provided a digital team for constant support in promoting via social media platforms. The web development team has continuously engage our team for requirements and changes we wanted on the website. The support from the teams have been great with communicating with us even though we had numerous requests. Also, they are patient throughout the entire process, from evaluation to implementation.

Andy Tay
Product Executive
Webpuppies was working with other departments in my company on similar projects. The feedback received was positive and we have no second thoughts of engaging them for the second time. They provided a very detailed proposal on the suggested strategies based on market research and data analytics.
I love this team! We’ve done a number of projects that started as raw concepts, and they’re great at chewing through idea clutter to design things that actually run simpler and scale better. Brilliant web service with a professional delivery.

Paul Khoo
Boys Brigade and Girls Brigade
Webpuppies Digital runs a smooth and timely operation, fixing issues and maintaining the sites without internal stakeholders knowing it. Responsive and solution-oriented, the team has knowledge of the most cutting-edge technologies and trends.

Daniel Tay
Regional Marketing Manager - APAC