Be++ Podcast: Building High-Performing Engineering Teams
design sprints
[Infographic] How Do Design Sprints Work and What Makes Them Effective
May 13, 2021
live chat
7 Benefits of Having Live Chat on your Website
May 21, 2021
jason peterson
listen-on-spotify
listen-on-apple-podcasts
google podcasts

Building High-Performing Engineering Teams

Software engineering teams are some of the most significant teams inside an organization. Building engineering teams is crucial because they bring great value to any business. In today’s work environment, where digital transformation is the name of the game, software engineering teams work behind the scenes to create quality products and services.

For Kristen Buchanan, founder and CEO of Edify, one of the challenges in building engineering teams is simplifying the onboarding process. Kristen identified three key players in this process. First, engineering managers have the huge responsibility of making sure the newly hired engineers will be efficiently integrated into the team. Second, newly hired engineers often find themselves in a sticky situation of not knowing where and who to ask for important information. And third, existing engineers tend to be busy developing a product that they find it repetitive when newly hired engineers ask for guidance.

Problems may arise among these key engineering players. Kristen stressed that this can be a delayed problem that can cause pitfalls for a company in the long run. For example, lack of guidance for newly hired engineers may result in high attrition rate or lack of communication between old and new engineers may result in miscommunication and a defective product.

Meet Eddy

Edify’s primary product is a bot called Eddy, a Slack-native application that helps newly-hired engineers to have an easy and efficient onboarding process. In a nutshell, Eddy collects and organizes a specific team’s information and creates a framework for each new hire, oversees ongoing programs and documentation updates.

Eddy makes onboarding tasks easier for all the identified key players. For example, Eddy allows engineering managers to tailor fit specific onboarding programs for different people and update any existing checklists. For newly-hired software engineers who have pressing questions, Eddy can connect them to the right point person to save on time and resources. Eddy can also remind them of their daily tasks and deadlines.


Cooperation is key

For Kristen and her team, Edify presents a lot of potential and can evolve to more than an onboarding tool for software engineers. Kristen shared that one of their visions is for Edify to become an operating system that high-performing engineering teams use.

Edify values cooperation with its clients because they want to get clients’ inputs and thoughts before writing any code and designing prototypes. Simply put, the aim starts small – trying to make one newly hired engineer’s life better.

Currently, Eddy’s business model is in beta but is expected to be on general availability this year so that customers can purchase the product. Different plans are also offered including a free plan (for one new hire‘s onboarding), a premium plan (onboarding for a specific number of newly-hires), and an enterprise plan (which caters more to large organizations). Edify is also growing its teams and hiring more people, as well as continuously developing Eddy.

About the host

Abhii Dabas is an active member of the tech community, and through his companies (including Webpuppies), he conducts outreach programs across different universities with a focus on entrepreneurship. Over the past months, he has already trained over 1,000 university students to help them prepare to join the workforce.


About the guest

Kristen Buchanan is the founder and CEO of Edify, the frictionless way to onboard new software engineers. Kristen has an interesting background in museum education, art history, and knowledge of adult learning. She built Edify with an all-female leadership team, brilliant investors, and advisors who have in-depth knowledge of the tech industry. As an entrepreneur, Kristen believes that business growth comes from well-managed and fulfilled teams. This includes a functional onboarding process tailored to the specific needs of different teams and organizations.