10 Proven Ecommerce Website Best Practices to Increase Sales

10 Proven Ecommerce Website Best Practices to Increase Sales

If you run an online business, here are 10 best practices for your ecommerce website development to generate more leads and skyrocket your sales revenue like never before.

1. A prominent CTA button

When embarking on an ecommerce web development in Singapore, incorporating a prominent Call-to-action (CTA) button is essential for prompting visitors to take decisive action.  A  well-executed CTA acts as the natural next step after reviewing the website and products. It also reduces the chance of potential customers skipping out of the site to check out competitors’ offerings. 

2. Streamline your menus

Too many menu categories can be confusing and difficult to navigate when browsing your website. This is where working with your UX-focused development team to streamline the site menu into logical paths becomes important. As a rule of thumb, always set up your menu in such a way that visitors can find what they need within 3 clicks.

3. Make sure the search bar is always present

The next step for your ecommerce website development in Singapore is to ensure you have a search bar to help your customers locate what they want in one click.  This is especially important if your site contains a large volume of products and locating a specific product would require time-consuming page-by-page search.

4. Use high-quality product pictures

A picture tells a thousand words. Your ecommerce website development should always have high-quality photos that capture the key features of the product. Good photos are effective for convincing customers to buy a product without touching the physical item. Explore using virtual and augmented reality to enhance product views and user confidence.

5. Write persuasive product copies

Persuasive copies can capture the attention of your audience, trigger their emotions and convert them from leads to customers.  When a marketing copy is compelling, it presents your products and services in the best light.  Letting your ecommerce developer in Singapore work alongside an experienced copywriter can easily double your chances of closing online sales and improving revenue.

6. Feature a promotion banner

It takes 2.6 seconds for your visitors to land their eyes on a specific area on your website.  This means having a prominently placed banner featuring your value proposition is essential for capturing their attention and nudging them towards the next step such as clicking to buy, downloading or filling in their details. Explore our secure hosting services for added confidence.

7. Have a “Best Sellers” &/or “New Arrivals” section

While planning your ecommerce website development in Singapore, make sure to create specific sections such as ‘New Arrival’ or ‘Best Sellers’ for your new and best products to stand out.  Such sections are effective for promoting products and boosting sales because customers can click directly into these sections to browse their preferred merchandise.

8. Offer a variety of payment options

Support local and international preferences—credit card, BNPL, e-wallets, and bank transfers. Expand your reach and reduce friction by implementing system integration to connect payment gateways, inventory systems, and ERP seamlessly. Smart payment orchestration can optimize payment success rates based on user geography and behavior.

9. Make customer support accessible

Good customer service provides a slew of benefits like higher sales, a higher level of customer loyalty, better brand recognition and fewer returns or complaints.  Including features such as chatbot, toll-free hotline and upfront return policies in your ecommerce website development can boost customers’ confidence to buy online because they know the terms and conditions that come with the products.

10. Add secure checkout badges

Research has found that 62% of all cyber-attacks were targeted at small and medium-sized businesses.  When you incorporate security features and security badges on your site, you not only ensure business continuity but also give customers peace of mind when shopping at your site.  This can also prevent customers from backing out due to security concerns.

Conclusion

Modern ecommerce success isn’t about just listing products. It’s about building conversion-optimized digital storefronts that feel fast, safe, intelligent, and frictionless. The 10 strategies above help you reduce bounce rates, improve UX, and convert browsers into buyers.

Looking to implement these best practices in your ecommerce platform? Partner with Webpuppies for scalable, AI-aligned development that delivers performance, personalisation, and ROI.